Shipping policy

Shipping Locations
Vivawalls offers free worldwide shipping on all mural orders. We ship to the United States, Canada, United Kingdom, European Union, Australia.

Processing Time
All orders are made to order. Production takes 1–2 business days before shipping.

Estimated Delivery Time

• 🇺🇸 United States / 🇬🇧 United Kingdom / 🇪🇺 EU / 🇦🇺 Australia: 6–10 business days
• 🌍 Other international destinations: 8–10 business days, depending on your location

Note: Standard delivery usually takes 8–12 days in total (including processing).
If you need faster shipping, please contact us — we can arrange express delivery with our logistics partners.
In most cases, expedited delivery can shorten the total time to around 3–4 days.
Additional shipping fees may apply for this service.

Shipping Fees
We offer free shipping on all orders. No surprise charges, customs duties, or additional fees—what you see is what you pay.

Order Tracking
You’ll receive a shipping confirmation email with a tracking link once your order leaves our facility. If you don’t receive your tracking number within 5 business days, please contact us at support@vivawalls.com with your order number.

Shipping Issues
If your shipping address is not recognized during checkout or you experience any issues, don’t hesitate to reach out to us. We're here to help ensure smooth delivery to your door.

📌 For return-related questions, please refer to our Returns & Refunds Policy.